University of Twente Student Theses
Investigating the efficacy of an adapted TAM2 to predict Data Quality in Crisis Negotiation Data
Tulk, F. (2024) Investigating the efficacy of an adapted TAM2 to predict Data Quality in Crisis Negotiation Data.
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| Abstract: | This study investigated if data quality of a written account about a crisis scenario could be predicted with the variables of the Technology Acceptance Model 2 (TAM2). The hypothesis was that the variables perceived usefulness and use efficacy positively and significantly predict data quality, with job relevance, output quality and result demonstrability positively and significantly predicting perceived usefulness. A survey was conducted in which data quality was measured by letting participants write 3 to 5 sentences about a crisis scenario that was presented in audio and written format, depicting a real crisis negotiation. All other variables were measured with an adapted TAM2 questionnaire. The results of the study showed that the adapted TAM2 had few significant effects. The only significant and positive effects were between job relevance and perceived usefulness, as well as use efficacy and perceived usefulness. This study’s contribution to the literature lies in presenting evidence that the TAM2 is not versatile enough to be adapted into any context, as well as showing that low data quality might be a universal problem in data about crisis situations. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 77 psychology |
| Programme: | Psychology BSc (56604) |
| Link to this item: | https://purl.utwente.nl/essays/100032 |
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