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RadiantLife : Exploring Usability Aspects of a Cognitive Bias Modification App Promoting Mental Health

Degner, Sophie-Charlotte (2024) RadiantLife : Exploring Usability Aspects of a Cognitive Bias Modification App Promoting Mental Health.

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Abstract:This qualitative study explored ‘How to improve the usability aspects of Learnability, Efficiency, Error prevention, and Satisfaction of a Cognitive Bias Modification app to increase its potential for adherence?’. For this, usability tests and following interviews were conducted. This process was iteratively repeated with two prototypes. Five female participants were recruited by convenience sampling. Via the Think-Aloud Method, transcripts were created that were analysed by thematic coding to find commonalities between the participants’ views. Most usability issues with the first prototype were addressed by creating the second prototype, leading to user satisfaction and perceived usefulness. This study identified some factors for improving the usability of a CBM app and reducing frustrations that could deter individuals from using the app. It was found, that designers should create an interface that is easy to understand, closely connected to the user’s expectations, explains used methods, and provides freedom in navigation. Furthermore, a minimalistic, cohesive yet diverse system tailored to the user’s context is important to enhance satisfaction. In addition, high-quality software and an iterative design process should be used to prevent errors and adapt to users’ needs.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
Link to this item:https://purl.utwente.nl/essays/100062
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