University of Twente Student Theses
Improving Data Quality of Influencing Strategies in a Crisis Negotiation Database
Heuker of Hoek, B.S. (2024) Improving Data Quality of Influencing Strategies in a Crisis Negotiation Database.
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| Abstract: | Crisis negotiations are critical situations in which every word and decision can influence the outcome, often determining a life-or-death scenario. However, data quality is an issue when documenting these negotiations. Therefore, this study aims to investigate the data quality in the context of crisis negotiations and improve it through an intervention, specifically focusing on the strategies used by crisis negotiators to influence a perpetrator or individual in crisis. With a convenience sample of 45 participants, this study employed a between-subject experimental design to investigate the impact of raising awareness regarding the importance of data quality on data input. In addition, the data input in general was examined on four criteria across the full sample. The results indicated that participants were not able to provide sufficient qualitative data. However, the intervention did not have any significant effect on the participant’s data input. Yet, participants had a high perceived importance of data quality. Overall, this study found an interesting problem, which is that the data quality problem remains, even though people are aware of the importance of data quality. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 77 psychology |
| Programme: | Psychology BSc (56604) |
| Link to this item: | https://purl.utwente.nl/essays/100063 |
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