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E-participation in the digital future : an exploration of e-participation in the Metaverse

Treep, F.C. (2024) E-participation in the digital future : an exploration of e-participation in the Metaverse.

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Abstract:The potential impact of the Metaverse on local e-participation, including opportunities and challenges, remains unexplored. This study delves into these aspects, drawing from academic literature on both the Metaverse and e-participation. The academic literature on both Metaverse and e-participation were studied to determine what to observe and discuss during the VR experience and focus groups with municipal employees and citizens students. The study identifies several opportunities in citizen engagement, creativity, and address societal challenges. Conversely, challenges such as physical awareness and comfort, privacy, and data misuse, real-world disconnect, digital skills, technical limitations, and engagement motivation are identified. This study contributes to the academic field by providing a basis for future research on this intersection of Metaverse and e-participation. Lastly, this study contributes to practice by providing empirical evidence to the European Union's Digital Europe work programme 2023-2024 on opportunities and challenges on a possible CitiVerse. Municipalities can leverage this evidence to craft proactive e-participation strategies harnessing the Metaverse's potential. Moreover, it presents an opportunity for businesses to develop applications facilitating digital twin city visualization within the Metaverse for local governments. Keywords Metaverse, Participation, E-participation, Opportunities, Challenges, Virtual Reality, Municipality, Technology Adoption, Municipalities
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/100089
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