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Social Robots, Employment Negotiations, and Candidates’ Trust

Aliyev, Tariyel (2024) Social Robots, Employment Negotiations, and Candidates’ Trust.

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Abstract:Nowadays the notion of social robots is becoming more known to the world and researchers along with developers are attempting to find proper means of utilizing them to assist humans in fields such as employment contract negotiations. However, in negotiations trust between the parties is of great significance. Humans do not always trust one another from the get-go, but when a robot takes place of another human in a discussion concerns and discomfort might arise which might jeopardize one’s trust. That is especially true on occasions where social robots make decisions instead of humans during meetings that are important for new hires. This study presents the responses of a sample of 9 students who were interviewed with an aim to identify various factors that can affect one’s trust in a social robot. An experimental vignette with a hypothetical scenario was presented to participants to provide a more realistic experience and obtain more significant results. Results showcased a variety of views and opinions about the social robots and using the model, not only provided insights into the factors that form the perceived trustworthiness in such agents but also participants identified the importance of anthropomorphic features of the robot. The findings of this study underline the complexity of the topic of social robots and their active usage and assistance in human lives, as well as stress the need to delve deeper into this matter and explore it to gain further insights.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/100177
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