University of Twente Student Theses
Building Bridges : How Organizations Can Foster a Positive Attitude Among Their Employees When Integrating AI Systems in the Workplace
Hohmann, Rene (2024) Building Bridges : How Organizations Can Foster a Positive Attitude Among Their Employees When Integrating AI Systems in the Workplace.
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| Abstract: | While the integration of AI in workplaces has significant potential to improve performance outcomes, espe-cially with the rapid advances, employers often face resistance due to employees fears of job loss and privacy concerns. This resistance challenges the successful integration of AI systems. Thus, this research investigates how organizations can foster positive attitudes toward AI adoption among their employees through a system-atic literature review. Key factors influencing employee attitudes include performance expectancy, effort expectancy, and personal well-being concerns. This research’s findings indicate that comprehensive training, technical support, and workflow compatibility can enhance performance expectancy. Effort expectancy can be improved with hands-on sessions, mentor-ship programs, and intuitive user interfaces. Additionally, with empowering leadership, emotional self-regulation training, and transparent AI communication, well-being concerns can be addressed. This research bridges the gap between technological potential and psychological acceptance, and by this provides practical recommendations for overcoming resistance and enhancing AI acceptance at work. These strategies mutually promote a positive employee perception of AI, which leads to smoother adoption in the workplace. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | International Business Administration BSc (50952) |
| Link to this item: | https://purl.utwente.nl/essays/100261 |
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