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Assessing the impact of bridge closure due to renovations on tram users’ inconvenience in Amsterdam : A quantitative study.

Christodoulou, Maximos (2024) Assessing the impact of bridge closure due to renovations on tram users’ inconvenience in Amsterdam : A quantitative study.

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Abstract:This study assesses the impact of bridge closures caused on tram user’s inconvenience in Amsterdam. This study addresses the gap on specific factors that contribute to inconvenience at extended periods of disruption. A survey is conducted on tram users of Amsterdam to identify which factors influence the perceived inconvenience of users, these factors are grouped into time-related, travel-related, and additional factors. A thorough analysis is conducted using factor analysis and regression analysis to quantify and measure the effect of these factors on inconvenience, whilst creating a list ranking them. The study was conducted using the responses of 25 participants who were asked questions associated with travelling by tram. The analysis has identified the significant effect of travel duration and waiting time on user inconvenience. The findings suggest that waiting time is the most significant determinant of user inconvenience and is linked with other contributing factors, this can be interpreted as users attaching a high value to their time when commuting. It is recommended that further research is done on now users set the value for their time to find further solutions on how to mitigate inconvenience from public transport disruptions.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:International Business Administration BSc (50952)
Link to this item:https://purl.utwente.nl/essays/100351
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