University of Twente Student Theses
The Effect of Multiple Communication Errors on the Quantity and Quality of the Information Given by a Suspect During a Suspect Interview
Wit, D.T. de (2024) The Effect of Multiple Communication Errors on the Quantity and Quality of the Information Given by a Suspect During a Suspect Interview.
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| Abstract: | This study delves into the effect of multiple communication errors made by police officers during suspect interviews on the actual information and the quality of this information a suspect gives during the interview. As the literature shows that suspect interviews are a crucial part of the investigation and communication errors are able to influence this process greatly by changing the outcome, interaction and relationship between the individuals. In this study, the students were given a scenario and POV video of shoplifting crime, of a t- shirt and were questioned by a ‘police officer’ (researcher) about the crime face-to-face (N = 33). The participants were unaware, and randomly assigned to a condition, either zero, one or five errors made by the interviewer. The findings of the study show a trend that the errors affect the actual information and the quality of information, however it is not significant. The trend that is shown is that when the number of errors increased, the amount of information (actual) and the truths (quality of information) decreased. The study was one of the first to research and present the effect of multiple communication errors and the effect on the given information in suspect interviews. Furthermore, the study can help future researchers as it gives an idea on how to improve and execute a similar study, thus this study can be used as a foundation for future research. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 77 psychology |
| Programme: | Psychology BSc (56604) |
| Link to this item: | https://purl.utwente.nl/essays/100427 |
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