University of Twente Student Theses
Adaptation of Onboarding Programs to Better Accommodate Gen Z Workers : Exploring Needs-Supplies Fit and Work Values
John, L. (2024) Adaptation of Onboarding Programs to Better Accommodate Gen Z Workers : Exploring Needs-Supplies Fit and Work Values.
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| Abstract: | Objective: This research seeks to optimize onboarding programs for the successful integration of Generation Z workers upon organizational entrance. The goal of HR practitioners is to find ways to facilitate integration and enhance performance to create value for both parties quickly. Every new generation brings unique combinations of expectations and demands, which makes it crucial to listen to their needs in order to ensure a higher person-organization fit (P-O fit) already during the onboarding phase. This study wants to identify points of attention and recommendations for action to better accommodate Gen Z workers. Method: To achieve this, an online survey gathered data on Gen Z's onboarding experiences and demands using Likert scales, and work values using an untraditional Q-sort assignment. This approach allowed for the comparison of the status quo of the needs-supplies fit with detailed insights into important work-related practices, helping to pinpoint necessary adaptations to onboarding practices. Results: Organizations were found to treat newcomers with honesty and respect, but do not provide remote opportunities during the onboarding phase. Gen Z workers greatest demands for a job are work-life balance, a positive atmosphere, and being treated with honesty and respect. The greatest room for improvement of the corresponding needs-supplies fit was found for versatility, aided integration into a new team, and mentorship. Most important work values are flextime, job interest, positive relationships and receiving benefits. Conclusion: Consequently, suggested adaptations surround integration and work-life balance which both require a more individualized approach during onboarding. A closer resemblance between needs and supplies is essential for an improved P-O fit and effective onboarding for Gen Z employees. Future research ought to focus on cultural, gender, and educational differences within Gen Z and the impact of specific work industries. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 05 communication studies, 70 social sciences in general, 85 business administration, organizational science |
| Programme: | Communication Studies BSc (56615) |
| Link to this item: | https://purl.utwente.nl/essays/100507 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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