University of Twente Student Theses
Gen Z’s AI Perspective : Exploring ChatGPT Usage and Trust Patterns by Comparing Technical and Social Science Students : A Qualitative Research
Scharmann, S. (2024) Gen Z’s AI Perspective : Exploring ChatGPT Usage and Trust Patterns by Comparing Technical and Social Science Students : A Qualitative Research.
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| Abstract: | Background With AI tools increasingly integrated into education, understanding how different student groups use and trust these technologies is essential for maximizing their benefits. This study investigates the usage and perception of ChatGPT among Generation Z students in social sciences and technical sciences. Aim This research explores the initial use, main purposes, frequency of use, trust levels, and the impact of ChatGPT on productivity and learning among social science and technical science students. Method Semi-structured interviews were conducted with 16 students from a single university, evenly split between social science and technical science majors. The interviews focused on their experiences with ChatGPT, its usage, perceived reliability, and impact on academic work. Results Findings show distinct usage patterns: social science students use ChatGPT for text-based tasks and time-saving, while technical students use it for coding assistance and information retrieval. Both groups show moderate trust, influenced by perceived reliability and accuracy. Skepticism arises from accuracy concerns, especially for academic sources and coding outputs. ChatGPT enhances productivity and efficiency, though some social science students feel it hinders skill development, and technical students report no significant grade improvements. Conclusion ChatGPT offers significant educational benefits by saving time and aiding complex tasks. However, its integration into academia must consider the different usage and trust levels among student groups. Key Words ChatGPT, AI in education, Generation Z, social sciences, technical sciences, academic productivity, trust in AI, educational technology. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 05 communication studies |
| Programme: | Communication Studies BSc (56615) |
| Link to this item: | https://purl.utwente.nl/essays/100719 |
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