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From Goals to Growth? Chatbot Feedback on Learner Goals and Action Plans

Walraven, Y.E. (2024) From Goals to Growth? Chatbot Feedback on Learner Goals and Action Plans.

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Abstract:Learning Management Systems are commonly used by numerous educational institutions. Research shows the significance of students experiencing ownership of their goals. This is currently omitted as the educational system concentrates on goals set by a teacher. Letting students set their own goals and creating a plan of action can assist the learners with attaining ownership. It can be challenging for learners to formulate effective goals and develop a plan of action to achieve them. This research assesses the possibility of a chatbot that provides feedback on learners' processes of setting goals and developing action plans. Utilizing a literature review and a survey, this research aims to identify the types of feedback that learners perceive as effective for goal setting and developing a plan of action. The survey gathered participants' perceptions based on insights derived from the literature review. Findings indicated that participants desire a chatbot with diverse capabilities, including the decomposition of goals into manageable tasks, providing feedback to ensure goal attainability, and offering assistance in modifying action plans. The results of the survey highlight the importance of designing a customizable chatbot that can cater to the individual needs of the learner. Furthermore, the study evaluates the potential of such a chatbot within an LMS, as creating a standalone system could diminish effectiveness and accessibility. Integrating the chatbot into an LMS is seen as a way to improve its utility and better support the educational process.
Item Type:Essay (Bachelor)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science, 81 education, teaching
Programme:Business & IT BSc (56066)
Link to this item:https://purl.utwente.nl/essays/100974
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