University of Twente Student Theses
Optimizing Feedback in Learning Management Systems to Increase Student Engagement
Todorova, Gabriela (2024) Optimizing Feedback in Learning Management Systems to Increase Student Engagement.
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| Abstract: | Learning management systems (LMS) serve as pivotal educational platforms in higher education, providing various tools that support student learning. However, despite their extensive adoption, LMS often fail to provide effective feedback mechanisms, which are essential for fostering student engagement. Engagement is vital when students receive feedback because it increases their receptiveness and motivation to act on the feedback, leading to deeper learning and skill development rather than just a passive exchange of information. Digital feedback, including written comments and grades, delivered electronically through LMS, plays a crucial role in this regard. Unfortunately, such feedback is frequently overlooked and inadequately addressed by students, which significantly impacts their interaction with learning content. Feedback delivered via LMS may experience delays and lack personalization, richness, and interactivity. These deficiencies highlight a significant issue in how students engage with online feedback. This study conducted a literature review to identify engagement instruments used in learning science and gathered student perceptions on the usefulness of these features. The survey results revealed that the most engaging feedback features include analytics and reports to monitor progress, detailed rubrics and grading scales, and immediate automated feedback using AI. Feedback dialogs with instructors were also rated positively. However, peer-related feedback mechanisms such as peer feedback and comparative feedback were less preferred. The findings suggest that personalized, data-driven feedback, clear assessment criteria, and interactive text-based discussions are highly valued by students and can significantly enhance student engagement. Implementing these features in LMS can lead to improved feedback dynamics and enhance student engagement. |
| Item Type: | Essay (Bachelor) |
| Faculty: | EEMCS: Electrical Engineering, Mathematics and Computer Science |
| Programme: | Business & IT BSc (56066) |
| Link to this item: | https://purl.utwente.nl/essays/101448 |
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