University of Twente Student Theses
PMS Design process : the perspective of HR managers
Girish, P.G. (2024) PMS Design process : the perspective of HR managers.
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| Abstract: | Performance management systems (PMSs) are used to align employee performance with organizational objectives. These systems aim to manage and aid employee performance to create a strong synergy between the human resources of the company and its objectives. How the system is designed, and its tools are developed, can decide whether it achieves this objective or leads to consequences such as unfair performance assessment or gaming behavior. HR managers play an important role in this process as they are often the ones designing and implementing the PMS, however, have only received limited attention by literature. This paper therefore explores the role of HR managers in the designing process and development of tools of a PMS. To gather insight into their perspective, interviews with HR managers using PMSs have been conducted. This research helps to understand how HR managers approach the design process of a PMS and how they navigate the various concerns and goals. Findings include the importance of stakeholder involvement when tailoring a PMS, prioritization of employee safety in the workplace, and how essential an initial alignment between the managers’ personal values with the organizational values is. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | International Business Administration BSc (50952) |
| Link to this item: | https://purl.utwente.nl/essays/102178 |
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