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Delusion or Imaginaries : Exploring Indonesian citizens perceptions of UAV technology in Indonesia’s future smart capital city, IKN and its implications for governmental trust

Lashanda, F.V. (2024) Delusion or Imaginaries : Exploring Indonesian citizens perceptions of UAV technology in Indonesia’s future smart capital city, IKN and its implications for governmental trust.

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Abstract:This research explores the perceptions of Indonesian citizens regarding the implementation of Unmanned Aerial Vehicle (UAV) technology in the development of Ibu Kota Nusantara (IKN), Indonesia’s smart capital city. Implementing UAVs successfully requires an understanding of public acceptability and trust towards governmental authorities. The aim of this research are to identify the factors influencing the acceptance of UAV technology, the effect of governmental trust on technology implementation and the relationship between governmental trust and technology acceptance. This research makes use of two theoretical frameworks: Mayer, Davis and Schoorman’s Theory of Trust and Technology Acceptance Model (TAM). These two theories helped the researcher to evaluate the effects of Behavioral Interntion, Perceived Ease of Use, and Perceived Usefulness on technological acceptance of use. The concepts from the Trust theory portrayed how public trust and adoption of technology are affected by the Competence, Integrity and Benevolence of the government. Semi structured interviews and secondary data were used in a qualitative manner. Findings revealed that UAV technology is seen as beneficial for public safety and urban management although concerns about privacy, security and government transparency influenced the acceptance. Trust in the government significantly affects the willingness to adopt new technologies. This research highlights the need to address public concerns and enhance government trust to support UAV technology in IKN. It also offers ideas for policymakers and urban planners on how to successfully integrate technologies.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:88 social and public administration
Programme:Management Society and Technology BSc (56654)
Link to this item:https://purl.utwente.nl/essays/102196
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