University of Twente Student Theses
Navigating Stakeholder Dynamics in the Development Process of AI in Healthcare
Kardesler, Samet (2024) Navigating Stakeholder Dynamics in the Development Process of AI in Healthcare.
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| Abstract: | This thesis explores the integration of artificial intelligence in the healthcare sector, focusing on the roles and influences of various stakeholders in the development process. Through nine interviews with professionals from healthcare and AI development, six key categories emerged: AI Integration in Healthcare, Advantages and Disadvantages of AI, Development Process, Stakeholder Roles and Influence, Institutional Logics and Values, and Managing Challenges and Stakeholder Dynamics. Besides the significant potential to improve healthcare, such as enhancing diagnostic accuracy and patient care, this study highlights the challenges and drawbacks of AI, including explainability and data security. Furthermore, this research demonstrates the importance of stakeholder cooperation, showing how developers, healthcare professionals, patients, healthcare managers and regulatory bodies all play different but interconnected roles in the development process. Effective communication and cooperation among them are crucial for achieving the common goal of improving healthcare. The study also addresses difficulties related to ethics and transparency. Gaining the trust of patients and professionals requires ensuring that AI technologies are unbiased and interpretable. Moreover, healthcare experts must be involved in the development process for AI tools to be clinically relevant and user-friendly. The thesis offers valuable insights into the interactions between stakeholders in the AI development process for healthcare. It underlines the necessity of continuous collaboration, ethical considerations and balance between innovation and regulation to fully realize the benefits of AI in improving healthcare delivery. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | International Business Administration BSc (50952) |
| Link to this item: | https://purl.utwente.nl/essays/102303 |
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