University of Twente Student Theses
Digital Platforms and Sustainable Urban Policy: Bridging Citizen Initiatives and Policymakers' Perspectives in Hengelo
Adali, Emre (2024) Digital Platforms and Sustainable Urban Policy: Bridging Citizen Initiatives and Policymakers' Perspectives in Hengelo.
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| Abstract: | This thesis explores the influence of social media on policymaking processes in Hengelo, particularly in sustainable urban development. The thesis evaluates the effective integration of social media into governance by conducting qualitative interviews with policymakers and leaders of citizen initiatives and by analysing digital interactions. Findings indicate that while social media enhances civic involvement, its use is predominantly limited, and more structured digital tools like the Hengelo Panel are preferred for collecting actionable citizen input. The effectiveness of digital engagement depends on issue relevance, method clarity, and integration with traditional engagement strategies. Despite the role of digital platforms in information dissemination and sentiment analysis, their direct impact on policy decisions is not as significant as they could be, this emphasizes on the rather supplementary role of these platforms in engagement strategies. This study underscores the potential and limitations of digital platforms in shaping urban governance, offering insights for enhancing policy responsiveness through digital civic engagement. |
| Item Type: | Essay (Bachelor) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 88 social and public administration |
| Programme: | Management Society and Technology BSc (56654) |
| Link to this item: | https://purl.utwente.nl/essays/103144 |
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