University of Twente Student Theses

Login
As of Friday, 8 August 2025, the current Student Theses repository is no longer available for thesis uploads. A new Student Theses repository will be available starting Friday, 15 August 2025.

Designing Emotional Support Chatbots with Enhanced Active Listening Through Prompt Engineering

Yu, Min Chia (2024) Designing Emotional Support Chatbots with Enhanced Active Listening Through Prompt Engineering.

[img] PDF
5MB
Abstract:The increasing number of international students grappling with mental health challenges necessitates innovative solutions. This study addresses this issue by developing an emotionally supportive chatbot equipped with active listening capabilities through prompt engineering. Given the severe consequences of mental health issues, including suicide, and the growing recognition of mental health as equally important as physical health, this research aims to contribute to a critical area of need. Evaluation results indicate that the developed chatbot is perceived positively in terms of its appropriateness, support, and utility. While the chatbot was well-received, feedback also suggested areas for improvement, such as reducing response length.
Item Type:Essay (Master)
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Interaction Technology MSc (60030)
Link to this item:https://purl.utwente.nl/essays/103176
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page