Improving the management of changes in the engineering-to-order environment at Company X

This report includes research within the Project Management department at the Oldenzaal (Netherlands) o]ice of Company X. The Project Management department is responsible for the Project Execution phase, which aims to achieve the project objectives with respect to its agreed scope, budget, schedule, and quality based on a mutual agreement with the client. The inspection and cleaning projects that Company X executes are in a dynamic environment. Therefore, changes can occur at any stage of the Project Execution phase, which makes it hard to assess what steps to take in a specific situation of change. Currently, the method for managing these changes of scope is ine]icient and non-standardized. This thesis proposes a classification model, a standardised process model, and a documentation protocol to achieve standardisation for change of scope management. After implementation we expect to lower the workload for Project Managers by streamlining the change of scope management process.