University of Twente Student Theses
Data-Driven Decision Support and Awareness of Risk Related Biases
Hustinx, S.C. (2024) Data-Driven Decision Support and Awareness of Risk Related Biases.
|
PDF
13MB |
| Abstract: | This thesis examines the use of a dashboard in combination with a decision support screen in order to debias financial project management decisions. The research integrates findings from choice architecture, dashboard design, and debiasing into a combined system, in order to create bias awareness and steer the user towards reflection. The developed system was first tested using preliminary user tests, ensuring the usability of the components. The updated system was then validated through qualitative user tests, semi-structured interviews, and a questionnaire on user acceptance comparing two alternative system designs. The questionnaire results show a slightly higher rating of system benevolence for a transparent system design compared to a covert one, but no significant differences in other dimensions, such as user trust or perceived manipulation. The research results of the user tests indicate that while the use of the system seemed to enhance bias awareness, the applied debiasing strategies did not necessarily lead to a reflection or reconsideration of biased decisions. |
| Item Type: | Essay (Master) |
| Faculty: | EEMCS: Electrical Engineering, Mathematics and Computer Science |
| Subject: | 54 computer science, 70 social sciences in general, 85 business administration, organizational science |
| Programme: | Interaction Technology MSc (60030) |
| Link to this item: | https://purl.utwente.nl/essays/103759 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
Show download statistics for this publication
Show download statistics for this publicationRepository Staff Only: item control page