University of Twente Student Theses
The influence of social capital on supply chain resilience
Joerden, Sarah (2024) The influence of social capital on supply chain resilience.
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Abstract: | This research investigates how social capital and its respective dimensions aid in the generation of supply chain resilience in turbulent times like the COVID-19 pandemic. The external social capital was added to this research as well. The research problem was found to be of explanatory nature, seeking patterns between the dimensions requiring a qualitative research approach. To answer the research questions, twelve in-depth semi-structured interviews were conducted with experts within the field of purchasing and supply chain management from different industries. They were interviewed regarding their experiences during crises like the COVID-19 pandemic as well as how their social relations within the network are organized. Furthermore, experiences and strategies regarding what helped them cope with disruptions were discussed. The findings indicate that all the dimensions of the social capital theory are highly interrelated to each other. Combining proactive and reactive resilience strategies with deriving the benefits out of the relationship to encounter disruptions proactively and reactively through actively solving problems arising. Additionally, several links between the different themes have been identified, for instance in a partnership characterized by long-term orientation, resources will be more easily deployed carefully selected strategic suppliers. |
Item Type: | Essay (Master) |
Faculty: | BMS: Behavioural, Management and Social Sciences |
Subject: | 85 business administration, organizational science |
Programme: | Business Administration MSc (60644) |
Link to this item: | https://purl.utwente.nl/essays/103811 |
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