University of Twente Student Theses
‘’Change Readiness’’ A multiple case study: analysing the relationship between individual change readiness and team change readiness.
Aloyan, A. (2024) ‘’Change Readiness’’ A multiple case study: analysing the relationship between individual change readiness and team change readiness.
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| Abstract: | Organizations must implement changes to be relevant but the success rate of change projects in recent years has been low. A criterion to make a change project successful is employees change readiness that consists multiple levels, like individual change readiness and team change readiness. Nonetheless, little is known about the interaction between individual change readiness and team change readiness. Prior research investigated change readiness by selecting one level that might lead to misinterpretation of relationships in groups. Hence, this study aimed to research how individual change readiness and team change readiness are related by conducting a multiple case study. A qualitative study with four cases within one organization was implemented. We conducted 13 individual interviews and 4 focus groups. The results indicated that there is a relationship between individual change readiness and team change readiness, influenced by team characteristics, role leadership, information lead, cognitive contagion and communication that affect the relationship as a boundary condition. Another finding was the importance of investigating a relationship on multiple levels. These findings provide literature new insights on the relationship between individual change readiness and team change readiness in a multi-level context. Furthermore, change agents might use these findings for strategy or decision making. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/104746 |
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