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The development and integration of Nostium, a reservation system, within De Wilgenweard The creation of a framework that combines an extended version of the Technology Acceptance Model into a User-Centered Design approach to aid in the development and integration of a new system into a company

Winters, A.A.A. (2025) The development and integration of Nostium, a reservation system, within De Wilgenweard The creation of a framework that combines an extended version of the Technology Acceptance Model into a User-Centered Design approach to aid in the development and integration of a new system into a company.

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Abstract:This thesis explores the development and application of a framework for integrating a new system within a company. The System Integration Framework proposed by the author combines elements of an extended version of the Technology Acceptance Model in a User-Centered Design approach. The framework is applied to a case study on the development and integration of Nostium, a reservation system, for the company De Wilgenweard. De Wilgenweard was in need of a new reservation system as their current systems would stop working. De Wilgenweard found a solution: a reservation system named Nostium. However, the initial setup provided by the system developers turned out to be insufficient to be used by De Wilgenweard. The goal of the assignment was to improve the given set up and integrate the reservation system within the company to replace the old reservation systems. The proposed framework provided guidance throughout the development process. This process consisted of four phases, based on the Double Diamond framework: Discover, Define, Develop, and Deliver. The proposed framework provided valuable guidance. The use of it is evaluated at the end of the thesis and recommendations for improvement and further refinement are provided, as well as recommendations for the company for the usage of Nostium.
Item Type:Essay (Master)
Clients:
De Wilgenweard, Nijverdal, Nederland
Faculty:ET: Engineering Technology
Subject:01 general works, 02 science and culture in general, 76 recreation, leisure
Programme:Industrial Design Engineering MSc (66955)
Link to this item:https://purl.utwente.nl/essays/105168
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