University of Twente Student Theses
Emotional Intelligence as a personal resource : A multi-wave study of socio-psychological factors influencing well-being and performance of agile team members
Podea, V. (2025) Emotional Intelligence as a personal resource : A multi-wave study of socio-psychological factors influencing well-being and performance of agile team members.
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| Abstract: | While the Agile methodology is increasingly adopted for its organizational benefits, social competencies become crucial for team members, as its cross-functional and self-managing nature demands intensive interactions. Among these interpersonal abilities, EI plays an important role, especially given its applicability and value in the Agile context. However, there is insufficient understanding of how it interacts with the prevailing socio-psychological factors and contributes to individual job-related outcomes over time. Thus, this study’s objective is to examine the temporal relationship between Agile team member EI and the agile-specific socio-psychological factors of psychological safety and work-related stress and how they contribute to well-being and job performance. Self-report survey data was collected at an interval of 3 weeks from 9 Agile teams at a large Dutch financial services company. The data was analyzed using quantitative methods, whereby descriptive statistics were reported, and inferential statistics were applied for hypothesis testing. Results showed that EI proves to be a significant and positive predictor of well-being. Furthermore, whereas work-related stress does not intervene in the relationship between EI and WB, psychological safety partially mediates this relationship. Subsequently, well-being positively influences team members job performance. This study further sharpens the understanding of EI in the Agile context by showcasing its consequences on team members’ job-related outcomes and unveiling the significance of temporal factors. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/105280 |
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