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Addressing psychological needs in remote work in the public sector through laissez-faire and digital leadership behaviour

Visser, Marije (2025) Addressing psychological needs in remote work in the public sector through laissez-faire and digital leadership behaviour.

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Abstract:The covid-19 pandemic has been the driver of an increase in remote work and due to the integration of remote work into organisations, this type of work will stay important. Additionally, the integration of remote work into the public sector may be more difficult as this sector experiences barriers to technological change. This study aims to investigate the relationship between leadership behaviour and the fulfilment of psychological needs to understand how this leadership behaviour can be used to shape the remote work context in the public sector. Eighteen employees of a Dutch municipality were asked about displayed leadership behaviour, psychological need fulfilment and employee experience through semi-structured interviews. The results show how both laissez-faire leadership behaviour and digital leadership behaviour address psychological need fulfilment in employees. Furthermore, the paper highlights the employee experiences that happen as a result of psychological need fulfilment, rather than focusing on employee motivation as the only outcome of psychological need fulfilment. Specifically looking at the public sector context, this paper suggests remote work to be an explanation for sufficient autonomy support in a public sector organisation.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:https://purl.utwente.nl/essays/105361
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