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Competence Management in Enterprise Architecture for Supporting Digital Transformation

Fayon, Perceval (2024) Competence Management in Enterprise Architecture for Supporting Digital Transformation.

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Abstract:The success of Digital Transformation in organisations relies heavily upon its workforce. Most approaches to implementing these transformations have a strong focus on the technical aspects, overlooking the critical human factor. This is one of the reasons 64– 90 % of digital transformation initiatives are categorised as unsuccessful. Ongoing research presentsopportunitiestotacklethischallengebyincorporatingCompetenceManagementinto EnterpriseArchitecture practices,howeverthere is a lack of research intohow itcould support this social dimension. This study investigates how embedding Competence Management into Enterprise Architecture tools can support this social dimension of Digital Transformation. 5 professionals in a leading Enterprise Architecture software provider, LeanIX, are interviewed. The study uses the Design Science Research framework and mixed qualitative data analysis methodstoextractthemainthemes.ThefindingspresentthedifferentwaysthatCompetence Management can supporting the social dimension of Digital Transformation, and provides direction for designing, developing and researching Competence Management tools that can best support the social dimension of Digital Transformation.
Item Type:Essay (Bachelor)
Clients:
SAP LeanIX, Amsterdam, Netherlands
Faculty:ITC: Faculty of Geo-information Science and Earth Observation
Subject:50 technical science in general, 54 computer science, 70 social sciences in general, 80 pedagogy, 81 education, teaching, 85 business administration, organizational science
Programme:Technology and Liberal Arts & Sciences BSc (50427)
Link to this item:https://purl.utwente.nl/essays/106039
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