University of Twente Student Theses
Integraal werken bij de gemeente Almelo
Swinkels, M.W.A. (2025) Integraal werken bij de gemeente Almelo.
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| Abstract: | In a changing world, governments are constantly reinventing themselves. For instance, in an increasingly crowded public space, it is important to tackle change holistically. By taking a cross-sectoral look at assets and city layout, it is possible to work more efficiently and effectively. This requires a new way of working, from side by side to with each other. One way to work more efficiently and effectively is to integrate policies. Much research has already been done on this. However, the consequences of policy integration and how integrality can also play an important role in implementation remain underexposed in this. This study explores the meaning of integral working for the employees of the municipality of Almelo dealing with the physical domain. Eleven interviews provide insight into how employees think about integral working, how they are already engaged in it, and where they see obstacles and opportunities to grow into it. This shows that integral working is a familiar concept to the employees of the municipality of Almelo. For them, it mainly means involving multiple disciplines and parties. This does not always go well yet due to a lack of common goals. Goals that contribute to cooperative engagement of colleagues in projects. In addition, there is poor insight into the current state of the infrastructure and the tasks of the fields. This slows down cooperation. The four levels of integral working mentioned in the theory are recognised by employees. Work with the scope of an entire neighbourhood or district lends itself best to the linking level. Co-linking includes work by work fields that do not have priority or resources in an area where another work field does. Others then have the opportunity to link up, after which the work shifts to (co-)linking or monodisciplinary work. Mono-disciplinary work is work where no one links up or where it is not possible to link up, such as small-scale maintenance and implementation, and research activities. On the other hand, activities are complex and cannot always be placed at one of the levels of integrated working. Activities change over time and so does the need for integral working. For instance, one field of work is coordinated while another field of work can also link in. Classifying activities on a level is tailor-made and not always possible. In order to tackle activities more integrally, this study concludes with four recommendations for the municipality of Almelo. First, it is essential to have the data in order to maintain speed in the cooperation. In addition, formulating widely supported goals helps to put projects in a broader perspective, increase commitment, and stimulate targeted efforts. Thirdly, it is recommended to develop a framework to structurally embed integral working in the organisation. Finally, it is important to monitor and evaluate integral working to learn lessons and implement improvements in processes. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 88 social and public administration |
| Programme: | Public Administration MSc (60020) |
| Link to this item: | https://purl.utwente.nl/essays/106043 |
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