University of Twente Student Theses
Connected but Stressed : Understanding the role of work values and boundary management in well-being among Gen Z in the Dutch digital workforce
Pouw, E.E.C. (2025) Connected but Stressed : Understanding the role of work values and boundary management in well-being among Gen Z in the Dutch digital workforce.
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| Abstract: | The Dutch digital workforce has experienced a significant change in recent years, mainly because of the acceptance of flexible work arrangements and the rising demand for after-hours connectivity, especially for Generation Z (Gen Z), a cohort that increasingly reported stress and burnout. Studies indicate that there is a significant number of Gen Z employees that want to quit their jobs within two years, which means that it is important for organizations to redevelop their management strategies and adapt to the characteristics and values of Gen Z. This thesis explores how Gen Z’s work values and boundary management preferences impact their well-being in the Dutch digital workforce. Using an inductive qualitative approach, 17 semi-structured interviews were conducted across different generational cohorts, with the focus on Gen Z employees. Data analysis was performed thematically to identify patterns in work values, boundary management, digital connectivity, and well-being. The results of this study reveal that Gen Z particularly values freedom, flexibility and autonomy, which encourages work-life integration. Some Gen Z employees still face challenges with setting and maintaining boundaries because of digital connectivity, resulting in stress, making it difficult to mentally disconnect from work and impacting well-being negatively. Findings offer new insights for organizations that aim to retain and support Gen Z employees in the Dutch digital workforce. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 85 business administration, organizational science |
| Programme: | Business Administration MSc (60644) |
| Link to this item: | https://purl.utwente.nl/essays/106246 |
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