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Task shifting in elderly care : the perceptions of nurses, verzorgenden IG, helpenden plus and helpenden from two nursing homes in Twente

Alst, L.W.D. van (2025) Task shifting in elderly care : the perceptions of nurses, verzorgenden IG, helpenden plus and helpenden from two nursing homes in Twente.

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Abstract:Background: The aging Dutch population increases the healthcare demand, while the workforce is shrinking. Shifting non-core tasks from highly skilled staff to supporting staff may be a solution. However, there is currently insufficient knowledge on factors influencing the implementation, such as job satisfaction, task- and relationship-centeredness and their willingness to task shift. Study aim: This study aimed to gain insight into job satisfaction, willingness to task shift, and the optimal combination of job responsibilities of nurses, verzorgenden IG, helpenden plus, and helpenden from Zorgfederatie Oldenzaal and Zorggroep Sint Maarten. Methodology: A quantitative survey with a 7-point Likert scale. An interview with a verzorgende IG was held to validate the findings. Descriptive and comparative analyses were performed using ANOVA and Pearson tests. Results: 57 respondents (15 nurses, 29 verzorgenden IG, 9 helpenden plus, 4 helpenden) reported high job satisfaction (83.3%), especially nurses (93.3%). Respondents were least satisfied with communication and collaboration. They were most satisfied with their authority and workload. Nurses were most willing to task shift. Non-healthcare related tasks were most valued by nurses, while other job positions valued care-related tasks the most. Conclusion: Possible practical implications of task shifting are shifting non-healthcare related tasks from nurses to verzorgenden IG and shifting facility-related and logistical tasks from verzorgenden IG to helpenden plus. By adhering to the recommended considerations, the implementation of task shifting can be better aligned with the perceptions of healthcare workers, which can improve the execution in nursing homes. Furthermore, it can aid in managing the aging Dutch population and the shrinking healthcare related workforce.
Item Type:Essay (Master)
Clients:
Stichting Lucrum, Enschede, Nederland
Faculty:TNW: Science and Technology
Subject:44 medicine
Programme:Health Sciences MSc (66851)
Link to this item:https://purl.utwente.nl/essays/106947
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