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Investigation of Affordance-Based Factors for Innovation in Organizations through Enterprise Social Media : A Systematic Literature Review
Kaya, Çağnur (2025) Investigation of Affordance-Based Factors for Innovation in Organizations through Enterprise Social Media : A Systematic Literature Review.
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| Abstract: | This study focuses on the investigation of factors that support employee-driven innovation in organizations utilizing Enterprise Social Media (ESM). While ESM have been recognized for its role in enhancing collaboration, knowledge sharing, and transparency; how it contributes to employee-driven innovation remain underexplored. To address this gap, a systematic literature review was carried out. Guided by the Digital Affordance Theory and Employee-Driven Innovation (EDI) framework, the research question addressed is: How affordance-based factors enable successful employee-driven innovation through ESM use in organizations? To ensure a comprehensive analysis, thematic coding was conducted using ATLAS.ti, synthesizing findings from 16 quantitative studies on ESM and innovation. The study offers both theoretical and practical insights into how ESM support employee-driven innovation. With regard to theoretical implications, the results contribute to the understanding of how digital platforms foster employee-driven innovation. Furthermore, it introduces a conceptual model that illustrates how ESM affordances, in interaction with specific psychological and social conditions, enable a continuous cycle of employee-driven innovation. On the other hand, the findings also provide actionable guidance for organizations aiming to implement ESM in ways that promote employee-driven innovation. |
| Item Type: | Essay (Master) |
| Faculty: | BMS: Behavioural, Management and Social Sciences |
| Subject: | 70 social sciences in general |
| Programme: | Educational Science and Technology MSc (60023) |
| Link to this item: | https://purl.utwente.nl/essays/107730 |
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