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Exploring flexible working in long-term disability care : A mixed methods study on employees' willingness to engage in flexible working based on individual- and team-level factors
Enschot, Merel van (2025) Exploring flexible working in long-term disability care : A mixed methods study on employees' willingness to engage in flexible working based on individual- and team-level factors.
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| Abstract: | This study explored which individual- and team-level factors influence care workers' willingness to work flexibly within Trajectum Noord, part of the G-AAN network for disability care in the Netherlands. Using a mixed methods design, the study combined exploratory research, a quantitative survey for care employees and qualitative interviews with team managers. Flexible working was defined as adapting work in terms of time, location, tasks, or team. The analysis was grounded in the Social Ecological Theory (SET), dividing the individual level and the team level to be explored. These two levels were grounded in the theories: Theory of Planned Behavior (TPB), the Job Demands-Resources model (JD-R), and the Team Climate Inventory (TCI). The results show that attitude and perceived control (TPB) are the strongest individual predictors of willingness to work flexibly, with participative safety (TCI) adding value at the team level. Flexibility types of working hours, weekends or departments were more acceptable than working at unfamiliar locations or organizations. Flexpool employees scored significantly higher on willingness. Team managers confirmed the findings and mentioned the need for a clear strategy and better integration between flexpool and fixed employees. Organizations should focus on sustainable flexibility by building trust, focusing on individual-level factors, and defining shared conditions to balance the continuity and adaptability of flexible working in long-term ID care. |
| Item Type: | Essay (Master) |
| Faculty: | TNW: Science and Technology |
| Subject: | 70 social sciences in general, 71 sociology, 85 business administration, organizational science, 88 social and public administration |
| Programme: | Health Sciences MSc (66851) |
| Link to this item: | https://purl.utwente.nl/essays/107834 |
| Export this item as: | BibTeX EndNote HTML Citation Reference Manager |
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