Incentives in de bouw : een studie naar incentives in de relatie tussen Rijkswaterstaat Bouwdienst en de aannemerij

This graduate study is focussed on the relationship between Rijkswaterstaat Bouwdienst and her contractors. Rijkswaterstaat Bouwdienst mainly manages her contractors by punishment. Psychological theory learns that rewards create a more powerful motivation than punishment does. Therefore the use of rewards forms a potential way of improving project results. Results of this study are incentives that can be used by Rijkswaterstaat Bouwdienst to reward a contractor or vice versa. In this study an incentive is described as a change in the way of working, which will affect the behaviour of the other party in a positive way. This change will be initiated by the forecast of a reward. Incentives can be grouped into economical, moral or social incentives.