Challenges of information work in the new world of work : a qualitative study at Microsoft Services

Heerdt, J.A.J. ter (2008) Challenges of information work in the new world of work : a qualitative study at Microsoft Services.

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Abstract:This document presents the results from an exploration of Information Worker related challenges in the New World of Work (NWOW). The study has taken place in collaberation with Microsoft Services in the Netherlands. Microsoft BV is an example space for Microsoft worldwide to investigate how the NWOW vision will work in practice. This study at hand tries to help make the transition form the current situation to the NWOW situation easier by indicating possible future challenges and investigating their causes, effects and countermeasures. In this regard, our study focuses on Microsoft Services consultants, employees of Microsoft Services, which is a part of Microsoft BV These consultants have been characterized as information workers.
Item Type:Essay (Master)
Clients:
Microsoft BV
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
Link to this item:http://purl.utwente.nl/essays/58010
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