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Service-oriented and open-source software as potential markets for applications markets : analysis of the possible added value of Capgemini outsourcing's Dutch applications management service center

Driezen, Wouter (2008) Service-oriented and open-source software as potential markets for applications markets : analysis of the possible added value of Capgemini outsourcing's Dutch applications management service center.

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Abstract:Information technology develops at an astonishing pace. You probably know a relative or collegue who could not keep up with the perpetuating stream of developments and has now fallen hopelessly behind. Maybe even if you compare your proficiency at using the computer to that of youngsters these days.. But the ongoing developments do not only affect the end-users of IT. There also exists a whole supporting industry that needs to keep up in order to stay in business. One of these supporting industries is the outsourcing industry: those companies that take over the care for IT of other companies in exchange for some renumeration. This research is about that part of the outsourcing industry that take care of the software-side of IT, the so-called applications management. The providers of applications management services are, too, confronted with the developments in IT. For example, newly developed technologies may offer them new sources of revenue, but they may just as well prove to be a threat to their current business. The applications management providers therefore need to reassess their competitive positiom on a regular basis to adjust their competitive strategies to a changing environment.
Item Type:Essay (Master)
Clients:
CagGemini
Faculty:EEMCS: Electrical Engineering, Mathematics and Computer Science
Subject:54 computer science
Programme:Computer Science MSc (60300)
Link to this item:https://purl.utwente.nl/essays/58099
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