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Same day access: mission (im)possible? : a study on the possibility to improve same day access at the radiology department of the NKI-AVL hospital

Gilles, Rozan (2007) Same day access: mission (im)possible? : a study on the possibility to improve same day access at the radiology department of the NKI-AVL hospital.

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Abstract:In the radiology department of the NKI-AVL (Netherlands Cancer Institute – Antoni van Leeuwenhoek hospital), a same day appointment for ultrasound examination is not an can not always be offered to the patient. This results in unnecessary visits to the NKI-AVL hospital and a long diagnostic trail. Currently, 24% of all patients who need an ultrasound examination is examined on the same day as their request. These same day appointments lead to disturbances in the regular process, and long waiting times for patients. This study determines the performance of the ultrasound modality in different scenarios for improving same day access in the radiology department. First, we determine the current performance of the ultrasound modality. Next, we develop various scenarios to a) anticipate the current same day demand, and b) facilitate open access at the radiology department. We construct a simulation model to evaluate the performance of the ultrasound modality in each scenario
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:http://purl.utwente.nl/essays/58376
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