University of Twente Student Theses


Contextual Research Customer Environment Research

Noordhoff, Luuk (2008) Contextual Research Customer Environment Research.

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Abstract:This report consist of a pilot version of a contextual inquiry research carried out to support the R&D department of Neopost Technologies in their design and decision making process. The goal of this research is twofold. On one hand the research will help to create a better understanding inside Neopost about who their customers are and what the customer environments look like. On the other hand executing this user research, following the contextual inquiry method, will provide information on the use of this method for Neopost Technologies.
Item Type:Essay (Bachelor)
Neopost Technologies
Faculty:ET: Engineering Technology
Subject:21 art forms
Programme:Industrial Design BSc (56955)
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