A framework for an e-marketplace facilitator for home care services matching : the development of a framework for an e-marketplace facilitator for trading home care services matching demand with supply

Bouwman, H. (2008) A framework for an e-marketplace facilitator for home care services matching : the development of a framework for an e-marketplace facilitator for trading home care services matching demand with supply.

[img]
Preview
PDF
965kB
Abstract:The healthcare industry in the Netherlands is rapidly changing. There is a strong increasing demand of healthcare products and services. At the same time, there is a decreasing availability of healthcare personnel. The home care sector is becoming more and more important due to these same demographic changes. The home care sector has to deal with an accessibility threat and a changing position of the home care consumer, namely consumer empowerment. Information and Communication Technologies (ICT) is seen as a solution to keep the accessibility of home care affordable and still remain of a high quality level. ICT can also provide people with dignity and well-being through self facilitation of care. The electronic marketplace refers to the emerging market economy where producers, intermediaries and consumers interact electronically or digitally in some way and uses information systems to support at least some of the different transaction phases electronically [Luxem (2000)]. Focus Cura needs insight in the necessary steps it must take to act as an e-marketplace facilitator. It wants to support in the match between demand and supply of home care services electronically. In other words, it wants to support in the home care suppliers� selection process for consumers of home care services as on online advisor. The emphasis in this thesis thus lies in the information phase. For this research the �Framework for Electronic Knowledge Markets� developed by Müller (2005) is used. The reason for this choice is its applicability. This thesis proposes a framework for home care services trading.
Item Type:Essay (Master)
Clients:
Focus Cura BV
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/58549
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page