University of Twente Student Theses


Designing a transparent and fair promotion process

Messersmid, S. (2008) Designing a transparent and fair promotion process.

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Abstract:Tempo-Team, the second largest temporary work agency in the Netherlands currently (2008) experiences problems with attracting new employees and maintaining present staff. Moreover the organization struggles with a high rate of employee turnover, which is expensive. To overcome these problems the management whishes to introduce a ‘talent management strategy’. Tempo-Team’s human resource development (HRD) department is concerned with developing this strategy, which they call the talent development program (TDP). One of the objectives of the TDP is to improve the self motivation of (new) consultants to develop themselves within Tempo-Team. But in order to achieve this objective some problems have to be solved. By means of exit interview it was found out that the primary reason for employees to leave the company is the lack of clear career perspectives, which is mainly caused by the absenteeism of a clear promotion process for consultant to senior consultant. The function as staffing consultant can be considered as ‘the port of entry’ of Tempo-Team and the transfer to senior consultant must be made in order to become a manager. So to overcome the problems, a new promotion process for consultants must be introduced, as part of the TDP program. The objective of this research is focused on designing this new promotion process. The process must be transparent, fair and fit within the organization. Therefore the following central question is formulated and answered during the research: ‘How can the promotion process from consultant to senior consultant at Tempo-Team become more transparent and fair?’
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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