University of Twente Student Theses
The importance of employees' satisfaction with HR practices in the relationship between leadership and employees' outcomes
Zschockelt, F. (2008) The importance of employees' satisfaction with HR practices in the relationship between leadership and employees' outcomes.
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Abstract: | Much literature about the effects of leadership and human resource practices mainly focused on direct effects in the past. Critics call this the “black box problem” because specific mechanisms that may explain the effects would stay unnoticed. Recently, it is argued that employees’ satisfaction with HR practices may play an important role in explaining such mechanisms. This paper examines to what extend different leadership styles (Transformational leadership and Leader-Member Exchange) are related to employee outcomes (affective commitment and innovative behavior) and what role the satisfaction with HR practices plays in this relationship. The relationships of work-life balance, innovative behavior and affective commitment will also be considered. The study draws on recently gathered data about 37 employees of an technical and innovative German organization in the tertiary sector to conduct a survey research. Results show that LMX is significantly positive related to innovative behavior, affective commitment and satisfaction with HR practices. Transformational leadership is significantly related to satisfaction with HR, affective commitment and LMX. There is no evidence that satisfaction with HR practices plays a significant mediating role in the relationship between leadership and employee outcomes. Work-life balance is significantly related to innovative behavior. Results reflect the importance for innovative organizations to consider the direct effects of leadership, satisfaction with HR practices and work-life balance in their HR policy to reach competitive advantage. Further implications with be discussed. |
Item Type: | Essay (Bachelor) |
Faculty: | BMS: Behavioural, Management and Social Sciences |
Subject: | 77 psychology |
Programme: | Psychology BSc (56604) |
Link to this item: | https://purl.utwente.nl/essays/58946 |
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