Strukton Worksphere : first line managers and human resource management : supporting first line managers in the implementation of HR practices

The current research examines the factors which determine the perceived lack of support by first line managers at Strukton Worksphere. The researcher hypothesizes that the structure of the HR function, which is organized rather decentralized in a central HR department, Shared Service Center and local HR consultants, influences the effective communication and the consistency and understandability of the partitioning of HR tasks and responsibilities between the HR director, HR consultants, the Shared Service Center and first line managers. This, in turn, leads to different expectations of the HR performances of all HR parties involved. Because the different expectations of the HR performances are not the same, first line managers perceive a lack of support from the HR function.