The understanding of the moderating effect of leadership styles on the relationship between hierarchical conflicts and employee satisfaction

Buisman, K. (2009) The understanding of the moderating effect of leadership styles on the relationship between hierarchical conflicts and employee satisfaction.

[img] Microsoft Word
621kB
[img]
Preview
PDF
1MB
Abstract:This paper investigates the role of leadership styles on the relationship between hierarchical conflicts and employee satisfaction. Four leadership styles of the first line manager such as charismatic, transactional, passive and autocratic leadership, three conflict types, such as task, relationship, process conflict and employee satisfaction are measured as perceived by 254 employees. Conflicts were found to have a negative relationship with satisfaction. As predicted charismatic and transactional leadership have a moderating effect on the relationship between conflicts and satisfaction, such that the negative effect of conflicts on satisfaction is reduced. The degree of passive leadership does not have significant effect in case of high conflict. However, in case of low task conflict passive leadership has a significant effect on satisfaction, such that a high degree of passive leadership leads to low satisfaction. Finally, autocratic leadership reduces the negative effect of relationship conflict
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology MSc (66604)
Link to this item:http://purl.utwente.nl/essays/59442
Export this item as:BibTeX
EndNote
HTML Citation
Reference Manager

 

Repository Staff Only: item control page