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Applying user centered design principles : evaluating the use and implementation of an online supplement for weight losstreatment

Wentzel, M.J. (2009) Applying user centered design principles : evaluating the use and implementation of an online supplement for weight losstreatment.

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Abstract:Developing eHealth programs that comply with end-users needs and expectations and offer a good means of receiving care is a challenge for developers. Involving end-users in the development of eHealth programs offers possibilities to fit the program to the specific needs users have. By fitting the features and user friendliness to end-users’ needs, users are better able to profit from the program’s effect on the quality of care. By involving end-users throughout the development and evaluation phases, implementation and acceptation can be facilitated. Thus, evaluating programs on these aspects offers insight into the acceptation and perceived increase in quality of care. In this study, UCD principles are pplied to the evaluation of an online supplement to weight loss treatment. During the pilot study dieticians and their clients used this program and participated in usability tests and interviews. Further, interviews and surveys were conducted. Also, actual use was registered in log files. These methods provided information on the target group characteristics, program functioning and user experiences, implementation issues, and the perceived quality of care. The results show that program functionalities, functioning, and implementation affect users’ perception of the quality of care the program delivers. Involving end-users in the developmental process has proven to be of importance for successful program development
Item Type:Essay (Master)
Clients:
Medicinfo
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Communication Studies MSc (60713)
Link to this item:http://purl.utwente.nl/essays/59576
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