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Requirements engineering for the selection of road freight transport board computers

Veeken, Frans van der (2009) Requirements engineering for the selection of road freight transport board computers.

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Abstract:We performed a research for CAPE Groep, a small and fast growing Dutch IT and management consultancy organization active in mainly the transport and logistics industry. The main deliverable of this research was a method which CAPE Groep can use to effectively advise its clients, Dutch transport companies, on the selection of board computers for road freight transport. The last years in the Dutch transport industry we can see decreasing margins, rising environmental and security regulations, and a growing demand for additional and fast services. These tendencies create a demand to improve the efficiency of the business processes and create better and quick insight in statuses and reports of the execution progress of transport companies. Board computers can be useful means to increase efficiency and gain better and faster information and indeed the number of board computers in use increased a lot the past years. The consultants from CAPE Groep advice transport companies on the selection of the most appropriate board computer system, from which many Commercial Off The Shelf systems are available, and want to do this more efficient. The consultants do have a lot of experience in the field, and do have some standard steps in the advice process but missed an explicit step-by-step approach and list of possible requirements. Therefore we developed a validated method for CAPE to support the effective advice of road freight transport companies on the selection of Board Computer systems. This method combines the found theoretical insights and practical experiences on the topics of COTS package selection, requirements engineering, business process analysis, enterprise architecture and the road freight transport industry. This thesis describes the mentioned topics and prescribes specific methods for the various steps in the advice process.
Item Type:Essay (Master)
Clients:
CAPE -groep
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Information Technology MSc (60025)
Link to this item:http://purl.utwente.nl/essays/59807
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