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Back to the Future of Human Resource Information Systems? “A survey towards the role of country differences regarding adoption and deployment outcomes of e-HRM”

Bakker, Yorrick (2010) Back to the Future of Human Resource Information Systems? “A survey towards the role of country differences regarding adoption and deployment outcomes of e-HRM”.

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Abstract:E-HRM is becoming one of the most promising technologies which for example, enable companies to work more efficiently and could assist companies in realizing the strategic value of HR. The former expectation is however not (yet) fully achieved by companies and moreover the investments for e-HRM differ per country. These country differences could assist in understanding if and why these differences could help in decaying the “realms” surrounding the “underachievement” of e-HRM promises. Hence research could assist by making a reliable international overview regarding country differences and their affect in the adoption and deployment outcomes of HRIS/e-HRM. This thesis aims to support the ongoing investigations for e-HRM, by relating country characteristics in socio-cultural, political, and economic variety to e-HRM adoption and deployment outcomes. Before the research framework was developed, the context of country differences and e-HRM adoption and deployment outcomes had to be explored. The term e-HRM is for that purpose distinguished in angles which facilitates the recognition of probable country differences interfering with the e-HRM adoption and deployment outcomes. The angles and subsequent variables contained four constructs; corporate governance, organizational force, e-HRM technology and outcomes. This preliminary angle framework guided the literature study and is subsequently used to identify variables measured by the research methodology. The identified angles and components are collected and measured via a questionnaire. The questionnaire was applied in a communication platform for industry experts who for example, can provide answers or advice to queries and research. Hence special groups - e.g., e-HRM, HRIS, HR change group members - have been selected for participation in the questionnaire. After the closing data for the questionnaire, the thesis was confronted with a low response. Hence it was decided to divert the research methodology into a pilot study; thereby the aim is to strengthen the questionnaire and provide preliminary insights for the affect of country differences on the adoption and deployment outcomes for e-HRM. Although the initial research framework could not be applied, still some interesting findings were retrieved which could assist for eventual main research and future research towards e-HRM and country differences. The interviews and questionnaire did not confirm the expectations that country differences affect the adoption and deployment outcomes for e-HRM. Quite on the contrary, respondents suggested that e-HRM is not achieving the goal to increase the strategic impact of HR. Rather respondents suggested that country differences are more likely to be retrieved via investigation towards the feature of HR processes in the e-HRM application. Especially the feature of “acquiring HR” in an e-HRM application was suggested to be explained by country differences. Hence it was decided to revise the questionnaire. The revised questionnaire is recommended to develop new and more focused findings for the initial research framework. Additionally the original adoption and deployment outcomes(i.e., as stated in the theoretical framework and research methodology) for e-HRM are suggested to have a higher likelihood for retrieving significant data, by applying a longitudinal study which features purposeful sampling of heterogeneous units. The longitudinal study is less sensitive to the time factor and bias of respondents. Also the preliminary findings by this thesis could be confirmed with more reliability and validity and fewer limitations will be faced for the time factor and bias of respondents.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/60095
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