University of Twente Student Theses


Trustworthiness of Wikipedia

Remmerswaal, Koen (2010) Trustworthiness of Wikipedia.

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Abstract:Wikipedia is used increasingly often to find information on a wide variety of subjects. The quality and trustworthiness of Wikipedia articles is however questioned by several researchers. Despite this development however, Wikipedia keeps on growing; it is therefore important to explore how, why and when Wikipedia is used. We will examine ‘the how’, and will mainly focus on the aspect of trustworthiness of Wikipedia. We do this by manipulating the quality and familiarity of articles, in order to represent the differences users will usually find when reading articles on Wikipedia. A reader will often subconsciously decide how trustworthy information is when examining an article. We will try to tap into this processes of judging the trustworthiness of information on Wikipedia by using the think aloud method, requiring readers to verbalize their thoughts. Using these verbalizations we will show the different features used by readers when judging trustworthiness of Wikipedia articles. Three of the features most used by readers are textual features, references and images.
Item Type:Essay (Bachelor)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:77 psychology
Programme:Psychology BSc (56604)
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