University of Twente Student Theses


Universities’ response to Internationalization: Case of University of Twente, is it truly international?

Dinesh, Thirupuvanarajah (2010) Universities’ response to Internationalization: Case of University of Twente, is it truly international?

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Abstract:This study sought to assess how and why higher education institutions have responded to challenges of internationalization and, in particular how organizational culture influences universities‟ responses to internationalization. Using a qualitative approach, empirical research was used to explore the impact of internationalization at the School of Management and Governance at the University of Twente. Using a single Case-study approach, academic staff and Students were interviewed with the help of semi structured questions. Moreover, secondary data were gathered by analyzing the mission statement of the university, the documents released by the international office and the 2008 report of NUFFIC (Netherlands organization for international cooperation in higher education). The findings show the faculty has two distinct organizational cultures: Collegiate and bureaucratic. Moreover, the faculty acknowledges the need for better systems and processes to be in place in order to successfully face the challenges of internationalization. However, at present most of the objectives are ad hoc in nature and somewhat disorganized. Therefore, at present the university could be described as an institution with extensive but ad hoc entrepreneurialism (Davis, 2001). Finally, the organizational culture was found to have some effect on the faculty‟s response to internationalization. Thus, the study supports that organizational culture is one of the variables that influences the internationalization process of the universities (Burnett & Huisman, 2009; Bartell, 2003). Additionally, some theoretical and practical implications of the results are discussed.
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
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