University of Twente Student Theses


The mediating role of competencies in training effectiveness

Snijders Blok, Merel (2009) The mediating role of competencies in training effectiveness.

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Abstract:Many organisations use a competency framework to structure HR(D) processes within the organisation. However, the validity of these frameworks is not always ensured. This research shows a method to validate a competency framework for HRD purposes by demonstrating the mediating effect between training and behaviour. It illustrates how competencies that are affected by training and positively affect behaviour at the job have a high validity. To execute this research, a survey-study was undertaken at a large HR-service provider in the Netherlands. A total of 152 employees attended the training program in February 2009 and participated in this research by completing a self-survey. The results show that five out of 22 identified competencies significantly mediate the relationship between training and behaviour, and can therefore be indicated as competencies that have a high validity. Furthermore, a way of indicating the return on investment of a given competency is given. This resulted in two out of 22 competencies indicated to realise a high return on investment. Discussions and implications for practice and future research are also included
Item Type:Essay (Master)
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:05 communication studies
Programme:Educational Science and Technology MSc (60023)
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