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E-Business in third-party logistics : driving the truck for information sharing

Martens, Martijn (2009) E-Business in third-party logistics : driving the truck for information sharing.

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Abstract:Doing business using the internet is still a fast growing platform. Current technological progress has extended the possibilities and tools for creating more and more functionality in internet enabled e-business solutions. In the Third-Party Logistics (3PL) market, organizations are trying to leverage their IT to create superior services and applications and successfully integrate their supply chain. Especially in 3PL, integrating of information flows with the customers is of significant importance. For SME’s and especially for SME’s located in south-east Europe the cost of buying traditional IT, like EDI and proprietary networks for information sharing, is too high and the quality of the applications are poor compared to current technological advancements. Therefore 3PL needs to provide good e-business solutions to meet the customers demand. This research shows that future demands and best practices in 3PL and e-business should leverage the available IT technology to provide the best service for 3PL customers. Nowadays, LIS have to be able to provide a high level of service for the customer. For the 3PL industry this means an increased use of open standards (extensibility) and an e-business architecture that enables the possibilities for scaling up of more customers as well as more IT applications and devices that are communicating with the information system Furthermore, offered web-services have sufficient functionality to meet customers demand and e-business solutions need to provide near real-time visibility of operations and truck location for 3PL customers. This research also emphasizes the fact that integrating e-business is a multidisciplinary activity that influences IT, business processes and communication
Item Type:Essay (Bachelor)
Clients:
Alexander Logistics Ltd, Sofia, Bulgaria
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management BSc (56994)
Link to this item:http://purl.utwente.nl/essays/60715
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