Analysing the maintenance policy

Yeast City Housing, a social housing association in South Africa, has recently become more aware of the relevance of its maintenance process. In this process building condition is their focus issue. As of now, their maintenance execution is delimited by their human and financial capabilities. Therefore, the main question to maximize the resource utilization is how to organize the maintenance process in an effective and efficient way. To answer this main problem, a method is used where the discrepancies between the formulation and the implementation of the maintenance policy are analyzed based on theoretical success factors. The contradictions found, between the documented and the implemented maintenance process, and missing success factors in the policy are grouped by organizational level