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Management of product reliability and reverse (information) flows at KPN - "Towards improved use of reverse information flows and pro-active management of the installed base of KPN products"

Avest, Joep ter (2011) Management of product reliability and reverse (information) flows at KPN - "Towards improved use of reverse information flows and pro-active management of the installed base of KPN products".

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Item Type:Essay (Master)
Clients:
KPN
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Industrial Engineering and Management MSc (60029)
Link to this item:https://purl.utwente.nl/essays/61415
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