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Promoting Lean Team Effectiveness: How Team Dynamics Affect Lean Performance Outcomes

Overbeek, Irene E. (2012) Promoting Lean Team Effectiveness: How Team Dynamics Affect Lean Performance Outcomes.

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Abstract:Based on team-effectiveness theory, this study focuses on the dynamics of Lean teams and their members. Our aim was to discover which team dynamics have a positive effect on shop-floor Lean team performance. After extensive pre-testing and fine tuning in three rounds, a behavioral-dynamics survey was held among the 431 members of 31 Lean teams. Further, each’ teams leader (N=34) and department head (N=39) rated team performance, customer satisfaction and a new measure of general Leanness. Our findings indicate that at an individual level, innovation and team cohesion are predictive of Lean team performance outcomes. Further, educational level and the number of months working with Lean were predictive of Lean team performance outcomes. The research marks a preliminary step in determining the team dynamics for successful implementation and sustaining of Lean. However, larger-scale quantitative hypotheses-testing studies for exploring Lean team dynamics are recommended, combined with qualitative approaches such as video-registered behavioral observations, given their additional value over respondents’ self-reports.
Item Type:Essay (Master)
Clients:
House of Performance
Faculty:BMS: Behavioural, Management and Social Sciences
Subject:85 business administration, organizational science
Programme:Business Administration MSc (60644)
Link to this item:http://purl.utwente.nl/essays/61805
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